Last updated: 04 November 2026
Kilrush Chamber of Commerce respects your privacy. This policy explains how we collect, use, share and protect personal information when you visit kilrushchamber.ie, create an account, submit a business or event listing, contact us or subscribe to our newsletter.
1. Who is responsible for your information?
The organisation responsible for your personal information is:
Kilrush Chamber of Commerce
Email: privacy@kilrushchamber.ie
Please contact us using these details with any questions about this policy or requests concerning your personal information.
2. Information we collect
Depending on how you use our website, we may collect:
- Account information: your first and last name, username, email address, securely protected password information and account type.
- Business listing information: business name, category, subcategory, description, location, telephone number, email address, website, social media links and photographs.
- Event information: event title, description, dates, recurrence details, location, optional Eircode, contact details and photographs.
- Newsletter information: your first name, last name, email address, subscription status and records of your consent, confirmation or withdrawal.
- Communications: information you provide when contacting us or requesting assistance.
- Technical information: information recorded by our website and hosting services, which may include your IP address, browser information, access times and security logs.
We also record when you acknowledge our account privacy notice and which version of the notice applied.
3. How and why we use your information
Accounts, business listings and events
We use your information to create and manage your account, review submissions, publish approved listings, enable updates and communicate with you about your account or submissions.
Our lawful basis is our legitimate interest in operating a useful, accurate and secure Chamber website and supporting local businesses and community events. We consider the effect on your privacy and limit our use to what is necessary for these purposes.
You must provide the information marked as required to create an account or submit a listing. Fields marked as optional can be left blank.
Newsletter and promotional communications
With your consent, we use your first name, last name and email address to send the Chamber Newsletter. This may include Chamber news, local business updates, shopping promotions, events and opportunities to get involved.
Our lawful basis is consent. We ask you to confirm your subscription by email before adding you to our confirmed subscriber list.
Newsletter subscription is optional. You can create a business or event account without subscribing, and declining or withdrawing newsletter consent does not affect your account.
You can withdraw your consent or object to newsletter marketing at any time, using the unsubscribe facility in our emails or by contacting us.
Withdrawal does not affect the lawfulness of processing carried out before you withdrew consent.
Enquiries and website security
We use information you send us to respond to enquiries and resolve problems. We also use necessary technical information to prevent misuse, investigate security incidents and maintain the website.
Our lawful basis is our legitimate interest in responding to people who contact us and providing a reliable, secure service.
Where we must retain or disclose information to meet a legal requirement, our lawful basis is compliance with that legal obligation.
4. Information published on the website
Approved business and event listings are publicly accessible.
Information you submit for publication—including contact details, descriptions, locations and photographs—may be viewed, copied or indexed by visitors and search engines.
Your private account information and newsletter subscription records are not published as part of your listing. An email address or telephone number entered in a public listing may, however, appear publicly.
Only submit information and photographs that you are authorised to publish. Avoid including private information about another person without their knowledge and an appropriate basis for doing so.
If we remove information from our website, copies may remain temporarily in search engine results or in services outside our control.
5. Who can access your information?
Access to private information is limited to authorised Chamber representatives. and service providers who need it to perform their work.
Our service providers include:
- Website hosting and technical support: Borrow A Geek Limited.
- Website email delivery: SMTP2GO, which processes email addresses and message content to deliver account and subscription emails.
- Newsletter delivery: SMTP2GO.
We may export subscriber information securely to our newsletter provider to send the communications you requested. We do not sell our subscriber list or share it with other organisations for their independent marketing.
We may also disclose information where required by law or where necessary to establish, exercise or defend legal claims.
6. How long we retain information
We keep personal information only for as long as necessary for the purposes described in this policy.
- Accounts: while the account remains active, followed by 365 days after closure.
- Business and event listings: while relevant to the directory or calendar.
- Confirmed newsletter subscriptions: while you remain subscribed, subject to periodic review.
- Unconfirmed newsletter requests: normally deleted automatically after seven days. Confirmation links expire after 48 hours.
- Newsletter withdrawals: first and last names and the associated account link are removed from the website’s newsletter record when you unsubscribe. Limited email, consent and withdrawal records are retained for up to two years to record and respect your choice.
- Enquiries: [confirmed period] after the enquiry is resolved.
- Security logs: [confirmed period], unless needed to investigate an incident.
- Backups: removed through our normal backup rotation within [confirmed period].
We also apply our retention and withdrawal procedures to exported subscriber files and information held by our newsletter provider.
We may retain specific records longer where necessary to meet a legal obligation or deal with a dispute.
7. Cookies and similar technologies
Our website uses cookies necessary for functions such as signing in, maintaining account sessions and protecting forms.
Where consent is required for non-essential cookies, we will ask before placing them. You can also manage cookies through your browser settings, although blocking essential cookies may prevent account features from working.
8. External links
Business listings, event pages and other content may link to external websites, social media services or Google Maps.
When you follow a link, the destination service processes information under its own privacy policy. We encourage you to review that policy before providing personal information.
9. How we protect information
We use appropriate technical and organisational measures to protect personal information, including restricted administrative access, account authentication and website maintenance.
No website or email service can guarantee complete security. Please use a strong, unique password and keep your login details private.
10. Your rights
Depending on the circumstances, you may have the right to:
- Access your personal information and receive a copy.
- Correct inaccurate or incomplete information.
- Request deletion of your information.
- Restrict how we use your information.
- Object to processing based on legitimate interests.
- Receive certain information in a portable format.
- Withdraw consent where we rely on it.
You have the right to object at any time to the use of your personal information for direct marketing.
To exercise your rights, contact privacy@kilrushchamber.ie. We may need to verify your identity before responding. We normally respond within one month; if a permitted extension is necessary, we will explain why.
Unsubscribing from the newsletter does not automatically delete your business or event account. Contact us separately if you wish to close an account or remove a listing.
11. Complaints
You can contact us with any concern about how we handle your information.
You also have the right to lodge a complaint with Ireland’s Data Protection Commission:
Website: www.dataprotection.ie
12. Changes to this policy
We may update this policy to reflect changes to our services or data-handling practices. The latest version will appear on this page with an updated date.
Where a change requires fresh consent, we will request it before using your information for that new purpose.